Frequently Asked Questions


What is Ancoura?

Ancoura is a registered charity that provides housing and support for adults living with mental illness in Ottawa.

How long has Ancoura been operating in Ottawa?

Ancoura was founded in 2007 when a group of people started meeting with a view to using a supportive model developed by a Montreal group, L’Abri en Ville.  The first Ancoura home was opened in 2009.  There are currently seven Ancoura homes in Ottawa.

What type of support is provided?

Each one of the Ancoura homes has a group of volunteers who visit regularly with the residents and participate with them in social activities.  There is also a staff coordinator who provides one-on-one counselling and meets with each group of residents on a weekly basis to provide problem-solving assistance.

What type of housing is used by Ancoura?

Ancoura residents live in rented, three-bedroom townhouses. There are three residents in each townhouse.

What qualities are sought in residents who want

to live in Ancoura homes?

Residents are over 25 years of age and have a good understanding of their mental health issues.  They are not abusing alcohol or drugs and they do not have a history of violence.  Residents are connected to a health professional for on-going medical support and are willing to participate in social activities provided by Ancoura.

How can I become a resident?

Ancoura accepts self-referrals, as well as referrals from families, hospitals or community organizations. The first step towards becoming a resident is to contact us at or 613-233-8130.

How do I volunteer with Ancoura?

Visit our Volunteering page.

How can I donate to Ancoura?

Visit our Ways to Donate page.